Order & Shipping Information
- Order Processing: Once your order is confirmed, it goes through pattern cutting, stitching, quality check, and secure packaging.
- Express Shipping: We ship all orders via DHL and FedEx for fast and reliable delivery.
- Delivery Time: Orders are usually delivered within 7–10 working days from the date of order confirmation.
- Tracking Details: You will receive an email with tracking number, shipment date, and expected delivery date.
- Delivery Attempt: If you are unavailable, you may leave instructions for delivery to a neighbor. Couriers do not leave parcels unattended.
- No PO Boxes: We do not ship to PO Box addresses.
- Damaged Items: Please contact us within 3 days of receiving your order if there is any damage or defect.
- Late or Lost Delivery: If your shipment is delayed or cannot be located, we will offer an immediate refund or a replacement shipment.
- Restricted Countries: Currently, we do not ship to Russia, Ukraine, or South Korea.
For complete shipping details, please visit our
Shipping Information Page
.
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